私隱聲明 PRIVACY NOTICE

由雅詩蘭黛(香港)有限公司營運的 Estée Lauder Hong Kong(“我們”)收集與閣下相關之個人資料(“個人資料”)。我們所收集之個人資料在適用法律下可能被視為敏感個人資料,包括但不限於閣下的姓名、地址、電郵地址、出生日期、性別、語言、通訊渠道偏好、皮膚類型、皮膚狀況(敏感或過敏皮膚)及用藥情況、皮膚憂慮、及/或皮膚護理程序(統稱“個人資料”)。我們的私隱政策中列明了我們私隱措施的詳情,請到下列網站查閱:https://www.esteelauder.com.hk

為了使用並處理閣下之個人資料,我們需向閣下告知我們所收集之資料的類型和擬議的使用目的,及我們會將個人資料轉移給何方。閣下之個人資料由閣下自願提供。但是,請注意,如閣下不向我們提供閣下之個人資料,我們將無法向閣下提供本聲明中列明之所有服務。

閣下之個人資料有機會被用於多種目的,包括但不限於:與閣下進行通訊溝通;使用閣下的姓名及聯絡資料向閣下發送推廣資料(在取得閣下的同意下);向閣下提供服務;處理閣下付款及/或禮物卡交易;建立及管理閣下的戶口;回應閣下的問題;在我們的網站、社交平臺和其他網站向閣下顯示符合閣下興趣和網站歷史紀錄的相關廣告;就閣下參與的會員計劃、競賽、特別活動、抽獎、調查及其他優惠作管理;營運、評估及改善我們的業務(包括開發新產品及服務;增強及改善我們的服務;管理我們的溝通;分析我們的產品;進行會計、審計及其它內部工作);遵守適用法律要求、有關工業標準及我們的政策;進行數據分析及客戶關係管理項目。為避免資料重復並確保閣下個人資料之準確性,我們會定期自行或借助我們的服務供應商進行數據清理、對我們的記錄進行關聯或合併。

我們有機會使用第三方平臺(包括社交網絡操作的平臺,例如谷歌、Facebook和Pinterest)來顯示按用戶興趣投放的廣告。我們會將閣下的電郵地址、電話號碼或其他資料轉換為一個獨一無二的數值,該等第三方會將該值與其平臺上之用戶或其向閣下收集之其他資料進行匹配。此種匹配能讓閣下在該等平臺上接收按閣下興趣投放之廣告。如果不願接收該等廣告,閣下必須變更閣下在該等第三方平臺上的廣告偏好選擇。該等平臺備有各自的私隱聲明或政策,我們強烈建議閣下查閲該等聲明或政策。

我們不會在未經閣下書面同意下,將閣下之姓名及聯絡資料使用及轉移於直接推廣用途。如閣下同意該等使用和轉移,我們可能會直接向閣下推廣下列各類商品和服務:美容、護膚、化妝品、護髮/美髮產品、香氛、蠟燭、茶和茶包(“相關商品和服務”)。直接推廣通訊可通過各種渠道(包括電話、郵件、電郵、訊息、手機應用程序、網絡應用程序、社交平臺及其他網絡途徑)發送給閣下。

在上述任何原因或用途之情況下,我們有機會將閣下之個人資料披露給我們的附屬成員(包括我們及/或我們附屬成員現在或未來擁有的不同品牌)、特許持有人、合資夥伴及/或服務供應商。前述各方可能位于海外(包括新加坡,韓國和英國),而他們或會向閣下發送與相關商品和服務有關的直接推廣資訊。

我們會在實行上述目的所必要之期間內保留並使用閣下之個人資料。閣下可隨時向我們的保障資料主任發送電郵( 電郵地址:cs@esteelauder.com.hk)或致電(電話號碼:31014915)提出要求,對閣下個人資料之處理加以限制,或要求查閱或修改閣下之個人資料。與閣下個人資料相關之查詢或投訴均應通過前述方式向我們提出。

Estée Lauder Hong Kong, by Estée Lauder (Hong Kong) Limited (“we”, “us” or “our”) collects personal information (“Information”) about you. The personal information we collect includes but is not limited to your name, address, email address, birthday, gender, language, communication channel preferences, skin type, skin conditions (sensitivities or allergies) and medications for the same, skin concerns, and/or skincare regimes, that may be deemed sensitive personal information under applicable laws (collectively, “Information”). Further details regarding our privacy practices are set out in our Privacy Policy, which can be found at https://www.esteelauder.com.hk

In order to use and process your Information, we are required to notify you of the types of Information to be collected, the proposed purposes of use and the parties to whom we may transfer the personal data. The provision of your Information is voluntary. However, please note that if you do not provide us with your Information, we will not be able to provide you with all of our services as outlined here in.

Your Information may be used for various purposes, including, without limitation, to communicate with you, to use your name and contact details to send you promotional materials (with your consent), provide services to you, process your payment transactions and/or gift card transactions; create and manage your account; respond to your inquiries, tailor ads on our website, social media platforms and elsewhere to your interests and history with us; administer your participation in loyalty programs, contests, special events, sweepstakes, surveys and other offers; operate, evaluate and improve our business (including developing new products and services, enhancing and improving our services, managing our communications, analyzing our products, performing accounting, auditing and other internal functions); comply with applicable legal requirements, industry standards and our policies; conduct data analytics and customer relations management programs. To avoid duplication and ensure accuracy of your Information, we may periodically conduct data cleansing, linking or merging of our records, either internally or through our service providers.

We may also use third-party platforms, including platforms operated by social networks, such as Google, Facebook and Pinterest, to show interest-based ads. We may convert your email address, telephone number or other information into a unique value which can be matched by those third parties with a user on their platform or with other data they may have collected from you. This matching allows interest-based ads to be delivered on those platforms. To opt-out of these ads, you must change your advertising preferences on those third-party platforms. These platforms may have their own privacy notices or policies, which we strongly suggest you review. We intend to use and transfer your name and contact details for direct marketing purposes and cannot do so without your written consent. If you consent to such use and transfer, we may market the following classes of goods and services directly to you: beauty, skincare, make-up, hair care and hair styling products, fragrances, candles, tea and tea bags (“Goods and Services”). Direct marketing communications may be sent to you through various channels, including by telephone, post, email, SMS, through mobile apps, online apps, social media platforms and other online means.

If required for any of the foregoing reasons, we may disclose your Information to our affiliates (including across different brands owned by us and/or our affiliates now or in the future), licensees, joint venture partners and/or service providers, who may be located overseas(including Singapore, South Korea, and the United Kingdom), and they may send you direct marketing in relation to the Goods and Services.

We may retain and use your Information for as long as necessary to fulfill the purposes set out above. You may limit the processing of your Information, or request access to or correction of your Information at any time by submitting such request to us by email to our data protection officer at cs@esteelauder.com.hk or telephone at 31014915. Any inquiries or complaints with respect to your Information should also be channeled to us in this manner.

生效日期: 2018年4月1日 Effective Date: April 1, 2018

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